Terms & Conditions

Last updated: Novemeber 10, 2021

Black Friday

Subscriber Only Offer

Valid for stays booked between November 26th and December 31st 2021 using the promotional code. Offer can only be applied to reservations at the time the reservation is made via the website or over the phone. $100 Hotel Credit is non-transferable, cannot be used in conjunction with any other offer, not redeemable for cash, and cannot be applied to an existing stay. $100 Hotel Credit will be applied at Check-in. $50 General Store Credit is non-transferable, cannot be used in conjunction with any other offer, not redeemable for cash and valid for grocery, beer, wine and liquor purchases (Legal Age 18) General Store credit cannot be applied to Gasoline purchases. Reservations are subject to availability. Management reserves the right to change terms and conditions as deemed necessary. Offer expires 23:59 MST Decemebr 4th 2021.

Winter Wonderland

Package

Package includes snowshoe rental, 1x coffee and granola bar to-go a locally hand-crafted Hot Chocolate Bomb from Bow Valley Sweets & Treats for each guest. Package can only be applied to reservations at the time the reservation was made. Package is non-transferable, cannot be used in conjunction with any other offer, not redeemable for cash, and cannot be applied to an existing stay. Reservations are subject to availability. Management reserves the right to change terms and conditions as deemed necessary. Offer expires 23:59 MST Decemebr 16th 2021.

Ski Pass Holder Discount

Lake Louise and Sunshine Pass Holders

Season Pass holders can receive up to 40% off our Best Daily Rate, rates vary and subject to change without notice. Proof of pass must be shown at checkin. Blackout dates exist between December 17th and January 4th. Minimum 2 night stay on weekends, Discount can only be applied to reservations at the time the reservation was made. Discount is non-transferable, cannot be used in conjunction with any other offer, not redeemable for cash, and cannot be applied to an existing stay or used in the General Store. Reservations are subject to availability. Management reserves the right to change terms and conditions as deemed necessary. Offer expires 23:59 MST May 19th 2022.

Credit

$200 Thank You Credit

$200 Credit is available to guests who are booking two or more nights, between August 10th 2021 and October 17th 2021, have completed a stay at Castle Mountain Chalets between March 1st 2020 and August 10th 2021 who do not have a future booking with Castle Mountain Chalets as of August 10th 2021. Credit is to be applied against the total of your stay at check-in. Credit can only be applied to reservations at the time the reservation was made. Credit is non-transferable, cannot be used in conjunction with any other offer, not redeemable for cash, and cannot be applied to an existing stay or used in the General Store. Reservations are subject to availability. Management reserves the right to change terms and conditions as deemed necessary. Offer expires 23:59 MST August 30th 2021.

20% Discount

Fall & Winter 20% Discount

A 20% discount is available to guests who are booking two or more nights, between Sunday Septemebr 5th 2021 and December 16th 2021, who do not have a future booking with Castle Mountain Chalets as of Septemebr 5th 2021. Discount is to be applied against the total of your stay at check-in. Discount can only be applied to reservations at the time the reservation was made. Discount is non-transferable, cannot be used in conjunction with any other offer, not redeemable for cash, and cannot be applied to an existing stay or used in the General Store. Reservations are subject to availability. Management reserves the right to change terms and conditions as deemed necessary. Offer expires 23:59 MST Decmeber 16th 2021.

Castle Mountain Chalets

For the Rest of Your Life

Welcome to the height of rustic sophistication and premium comfort at Castle Mountain Chalets. With panoramic views from each door step, You’ll find luxury Chalets and Suites that are fully equipped for your stay including Chalets and Suites with jet tubs, wood or gas burning fireplaces, full kitchen’s, and much more. Uncover the heart of the mountains with all you need to make your time in the Banff National Park truly memorable.

#3 on TripAdvisor

2020 travelers Choice Award. Certified Excellence with 8 years of recognition from our guests. Rated Fabulous by Expedia and Hotels.com. Rated Super Host by AirBnb. Level 1 Genius on Booking.com.

Unique Mountain Hospitality

With 81 years of history deeply rooted at the base of Castle Mountain we continue to provide a relaxed mountain experience to travellers from across the globe.

Heart of the Park

Located centrally between Banff and Lake Louise, Castle Mountain chalets provides the perfect base to visit all the sights in Banff, Yoho and Kootenay National Parks.

Castle Mountain Chalets

22

Chalets

6641

Square Kilometers of surrounding Park land

81

Years of Operation

1

Mountain at your doorstep